Screen width:

March 2018 News Flash

March 31, 2018

In this issue

  1. Our Promise
  2. SAVE THE DATE – Fulcrum Health’s Symposium & Annual Meeting!
  3. ChiroCare and AcuNet Logos updated with a new look!
  4. Fulcrum Health is expanding our Acupuncture Network, AcuNet!
  5. Business Associate Agreements and Non-Disclosure Agreements
  6. Succession Strategies for Your Small Business
  7. Moving or Retiring? Let us Know!

Our Promise

   Our PromiseFulcrum Health develops innovative and inspiring ways to leverage physical medicine that not only lower health care costs, but also achieve better outcomes and increased patient satisfaction.

We are committed to developing our network providers through professional development opportunities, educating on best practices approaches, engaging in peer-to-peer coaching through our clinical officers, and supporting a patient-centered experience.

Our promise is believable because, as a nonprofit, our revenues are funneled directly into our programs, not delivered to shareholders.

If you have any questions regarding our corporate branding, please contact our corporate office at or 1-866-714-0524. On behalf of the team at Fulcrum Health, we thank you for working with us to improve the health and wellbeing of our communities.

SAVE THE DATE – Fulcrum Health’s Symposium & Annual Meeting!

This year, in conjunction with our Annual Meeting, we hope you will join us for our Symposium focusing on Building Bridges for Integrated Care.

Fulcrum Health - Save the Date: March 17, 2018 - Symposium and Annual Meeting


Fulcrum’s Symposium & Annual Meeting
May 17, 2018
Sheraton Hotel Bloomington

Care Connections: Building Bridges for Integrated Care


5 Continuing Education Credits (pending approval)

Speakers and Panel Discussion on pain management topics:

  • Expanding solutions through team-based care
  • Understanding the Neuroscience of pain management
  • Engaging patients in treatment plan

9:30 a.m. – 10:30 a.m. Registration
10:30 a.m. – 4:45 p.m. Symposium

Members – Please join us from 10:00 a.m. – 10:30 a.m. for our Annual Meeting

Detailed agenda and invitation to follow

ChiroCare and AcuNet Logos updated with a new look!

ChiroCare by Fulcrum Health We are excited to announce our products visual identity has changed to be more cohesive with our corporate brand, Fulcrum Health.

Inspiration from the corporate brand along with the color palette of the product brands created the finished product logos. The new logos visually connect our products to each other and the corporate brand which creates a sense of unity.

Acunet  by Fulcrum HealthOur network brands – ChiroCare and AcuNet are established and respected in the industry and will continue to be products we offer our customers – now with a new look!

In the coming months we will be updating business documents and the websites to reflect the updated product logos.

Fulcrum Health is expanding our Acupuncture Network, AcuNet!

Acunet  by Fulcrum Health

In the next 12 months we will be expanding our acupuncture provider network!

This growth reflects patient demand for this treatment. Moving forward, you will begin to see acupuncture articles included in our monthly newsflash.

AcuNet is a fully-credentialed acupuncture network of Fulcrum Health that is comprised solely of LAcs in the Upper Midwest region. Fulcrum Health is a local, non-profit organization that also supports ChiroCare, one of the largest independent chiropractic networks in the Midwest. Similar to ChiroCare, the AcuNet acupuncture network utilizes best-practice approaches to provide professional education, improvement opportunities, and on-going network support to its practitioners.

All AcuNet practitioners must be certified by NCCAOM and licensed by their state’s professional licensing board. Also, it is important to note participation with AcuNet does not affect participation with any health plan networks practitioners are currently contracted with directly. If, however, AcuNet were to be chosen as the preferred acupuncture network by those plans, the LAcs practicing in a clinic would need to be active AcuNet providers for their members to use their network acupuncture benefit.


Business Associate Agreements and Non-Disclosure Agreements

ComplianceA Business Associate is defined by the Health Information Portability and Accountability Act (HIPAA) as a person, entity or subcontractor outside of the workforce that creates, receives, maintains, or transmits Protected Health Information (PHI) on behalf of a covered entity (covered entities include providers).

HIPAA requires a contract to be put in place between providers and their Business Associates to ensure that the associates protect and safeguard all PHI appropriately. Additionally, these contracts clarify liability and identify the acceptable instances in which PHI can be used and/or disclosed.

When a BAA is properly executed, it moves the liability to the vendor and can help protect you in the case of a PHI breach. However, you must still ensure that PHI is used properly and display appropriate oversight. Should a breach occur, you (as the covered entity) must work with your Business Associate to correct the issue or terminate the agreement. Failure to do so may result in shared liability between you and your business associate.

Cornell Law School defines a Non-Disclosure Agreement (NDA) as, “A legally binding contract in which a person or business promises to treat specific information as a trade secret and not disclose it to others without proper authorization.” A NDA is often used for the purposes of marketing or development and can protect confidential information or transactions. A NDA does not cover PHI and should never be executed when a Covered Entity is looking to safeguard PHI. NDA’s are not required under HIPAA since a NDA implies that no PHI is involved.

Before executing a BAA or NDA, here are some simple questions to ask yourself to determine if one or both are needed:

  • Will the contracted person or entity be using PHI to fulfill their job requirements?
  • Will the contracted person or entity have access to PHI?
  • Are you sharing proprietary, “company secrets” with the contracted person/entity?
  • Are you sharing information that is not public with the contracted person/entity?

If you answered “yes” to the first two questions, you will need a BAA with the contracted person/entity.
If you answered “yes” to questions 3 and 4, you will need a NDA with the contracted person/entity.
If you answered “yes” to all of the questions, you may decide to execute a BAA with a NDA addendum.

For more information on BAA’s, or for a template, visit the U.S. Department of Health and Human Services (HHS) website.

If you have any questions, not containing PHI, please direct them to . Additionally, if you know or suspect FWA is occurring in your place of business please report it immediately to Fulcrum’s compliance hotline at 1-866-714-0526. Tips can be left on this voicemail 24/7 by anyone (provider, office support staff, patients, etc.).


Succession Strategies for Your Small Business

Many business owners view their life’s work as their identity. But the fact is: You will leave your business.

Don’t wait to address important succession-related arrangements until it’s too late in the process. Consider seeking out professional guidance for the orderly distribution of assets based on a thoughtful approach developed well in advance of the transition.

Here are a few questions to consider:
1) Do you plan to sell, gift, or dissolve your business?
2) Is your successor a family member, key employee, third party?
3) What is the value of your business?
4) Will the sale price, less taxes, sustain your retirement lifestyle and goals?

For more information, review this short article by Fidelity on Business Succession Planning.

Moving or Retiring? Let us Know!

It is vital that you report any practice changes to ensure that we have your current address, phone, fax, and email address. Any changes or corrections to your TIN/name combination should be communicated immediately. The Provider Update tool within ChiroCare Connect offers a quick and electronic means to report changes. Simply select the “Billing Information Update” option within the Provider Update tool.

Please contact our Provider Services team at 877-886-4941 with any questions about submission of updates.

We appreciate your continued partnership!